This Privacy Policy aims to inform you how ALEXMART TRANS Ltd. collects, uses, stores, and protects the personal data of its clients and website visitors, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Bulgarian legislation.
1. Data Controller Information
Personal Data Controller:
ALEXMART TRANS Ltd.
UIC: 206877385
Registered Office and Address of Management:
Razlog, 122 St. St. Cyril and Methodius St., Floor 2, Apartment 4
Contact Email: movegoinfo@gmail.com
Phone: +359 884 6666 95
2. Personal Data We Collect
ALEXMART TRANS Ltd. may collect and process the following categories of personal data:
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First and last name
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Phone number
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Email address
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Reservation details (date, time, route, addresses)
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Additional information voluntarily provided by the client
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IP address and website usage data (via cookies)
3. Purposes of Processing
Personal data is processed for the following purposes:
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Performing and managing reservations for transfer services
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Communicating with clients regarding inquiries and reservations
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Improving service quality
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Complying with legal obligations
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Protecting the legitimate interests of the company
4. Legal Grounds for Processing
Personal data is processed on one or more of the following legal grounds:
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Performance of a contract or taking steps at the request of the data subject
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Explicit consent of the data subject
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Legal obligation
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Legitimate interest of the data controller
5. Data Retention Period
Personal data is stored for the period necessary to fulfill the purposes for which it was collected, as well as in accordance with statutory requirements. After this period expires, the data is deleted or anonymized.
6. Disclosure of Data to Third Parties
ALEXMART TRANS Ltd. does not disclose personal data to third parties, except where necessary for:
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Performance of the service (e.g., drivers, subcontractors)
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Compliance with legal requirements
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Protection of the company’s legitimate interests
7. Rights of Data Subjects
Each user has the right to:
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Access their personal data
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Rectify inaccurate data
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Erasure (“right to be forgotten”)
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Restriction of processing
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Data portability
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Object to processing
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Withdraw consent at any time
Requests may be submitted using the company’s contact details listed above.
8. Data Security
ALEXMART TRANS Ltd. applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or destruction.
9. Cookies
The website uses cookies to improve functionality and user experience. More information is available in the Cookie Policy.
10. Changes to the Privacy Policy
ALEXMART TRANS Ltd. reserves the right to update this Privacy Policy. All changes will be published on the website.
11. Contact
If you have any questions regarding the processing of personal data, you may contact us using the details provided above.
Last updated: 20 January 2026